It's the Little Things

Just now I called my financial services institution (how's that for vague) in the US to verify that they wanted me to send them some info. I explained I was in China and would have to do some workarounds instead of faxing them the info they needed. So in closing, the guy on the phone said:

"Stay safe over there in China; come home whole."

So nice :-) That just increased my positive feelings about this company by, well, a lot.